ClosedHQ Privacy Policy
YOUR USE OF THIS WEBSITE CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THESE TERMS OF USE.
1. Introduction.
ClosedHQ is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our real estate marketplace platform at closedhq.com ("Platform" or "Service").By using our Platform, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Platform.
2. Platform Description.
ClosedHQ is an online marketplace that connects real estate buyers and sellers interested in creative financing arrangements including but not limited to:
- Seller financing
- Rent-to-own agreements
- Subject-to transactions
- Lease options
- Partnership arrangements
- Traditional cash sales
We facilitate connections between parties but do not participate in, guarantee, or endorse any specific transactions.
3. Beta Service Disclaimer
ClosedHQ is currently operating in beta. During this period:
- Features may be limited or change without notice
- Service interruptions may occur
- No listing fees are currently charged
- We reserve the right to modify our service model before full launch
- User feedback and platform improvements are ongoing
4. User Eligibility and Registration
4.1 Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use our Platform. By registering, you represent and warrant that you meet these requirements.
4.2 Account Registration
Users must provide accurate, current, and complete information during registration. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities under your account
- Immediately notifying us of unauthorized access
- Keeping your account information updated
4.3 Prohibited Users
We reserve the right to refuse service to anyone, including but not limited to:
- Individuals with a history of fraudulent real estate activities
- Users who violate these Terms
- Those engaging in illegal activities
- Persons prohibited from real estate transactions by law
5. Listing Requirements and Responsibilities
5.1 Listing Accuracy
All property listings must:
- Contain accurate and truthful information
- Include proper legal descriptions when available
- Disclose known material defects or issues
- Comply with fair housing laws
- Include appropriate photos and descriptions
5.2 Seller Responsibilities
Sellers represent and warrant that they:
- Have legal authority to sell or lease the property
- Will provide clear title or proper leasehold interest
- Comply with all applicable laws and regulations
- Disclose all material facts about the property
- Maintain current and accurate listing information
5.3 Creative Financing Disclosures
Listings involving creative financing must clearly disclose:
- All terms and conditions of the proposed arrangement
- Any existing liens, mortgages, or encumbrances
- Potential risks to buyers
- Required down payments, monthly payments, and terms
6. User Conduct and Prohibited Activities
Users may not:
- Post false, misleading, or fraudulent listings
- Engage in discriminatory practices
- Violate fair housing laws
- Use the Platform for illegal activities
- Attempt to circumvent Platform features or security measures
- Spam, harass, or abuse other users
- Infringe on intellectual property rights
- Scrape or harvest user data
- Create multiple accounts to evade restrictions
7. Creative Financing Disclaimers
7.1 Educational Purpose
Information on ClosedHQ regarding creative financing strategies is for educational purposes only and does not constitute:
- Legal advice
- Tax advice
- Financial advice
- Investment recommendations
- Guarantees of transaction success
7.2 Risk Acknowledgment
Users acknowledge that creative financing arrangements may involve:
- Higher risk than traditional financing
- Complex legal and tax implications
- Potential for disputes or complications
- Due-on-sale clause triggers
- Title and ownership complexities
7.3 Professional Consultation Required
ClosedHQ strongly recommends that all users consult with:
- Qualified real estate attorneys
- Tax professionals
- Financial advisors
- Licensed real estate agents
- Title companies
Before entering into any real estate transaction, especially those involving creative financing.
8. Platform Services and Limitations
8.1 Service Scope
ClosedHQ provides:
- A platform for listing properties and deals
- Tools for connecting buyers and sellers
- Basic communication features
- Educational resources (when available)
8.2 Service Limitations
We do not:
- Verify the accuracy of listings
- Guarantee transaction completion
- Provide legal, tax, or financial advice
- Facilitate actual fund transfers
- Handle closing procedures
- Resolve disputes between parties
8.3 Third-Party Services
Users may be directed to third-party services for:
- Closing and escrow services
- Legal documentation
- Property inspections
- Financing verification
- Title services
We are not responsible for the performance or quality of third-party services.
9. Fees and Payment Terms
9.1 Current Beta Pricing
During our beta period, listing services are provided at no cost to users.
9.2 Future Fee Structure
Upon full platform launch, fees may be implemented for:
- Premium listings
- Enhanced features
- Transaction facilitation services
- Subscription-based access
Users will be notified of any fee changes with reasonable advance notice.
9.3 Payment Processing
When fees are implemented:
- All fees are non-refundable unless otherwise stated
- Payment processing fees may apply
- Failed payments may result in service suspension
10. Intellectual Property Rights
10.1 Platform Content
All content on ClosedHQ, including design, text, graphics, and software, is owned by ClosedHQ or our licensors and is protected by intellectual property laws.
10.2 User Content
By posting content, you grant ClosedHQ a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on our Platform.
10.3 User Responsibilities
Users must ensure they have rights to all content they post and that such content does not infringe on others' intellectual property rights.
11. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.
11.1 Data Collection
We may collect:
- Registration information
- Listing details and photos
- Communication records
- Usage analytics
- Transaction information (when applicable)
11.2 Data Use
Information may be used for:
- Platform operation and improvement
- User communication
- Legal compliance
- Fraud prevention
- Marketing (with consent)
12. Disclaimers and Limitations of Liability
12.1 Platform Disclaimers
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF CONTENT
12.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOSEDHQ SHALL NOT BE LIABLE FOR:
- INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
- LOST PROFITS OR BUSINESS OPPORTUNITIES
- DAMAGES EXCEEDING $100 OR FEES PAID (WHICHEVER IS GREATER)
- DAMAGES ARISING FROM USER TRANSACTIONS
- THIRD-PARTY ACTIONS OR CONTENT
12.2 Limitation of Liability
Users acknowledge that real estate transactions involve inherent risks, and ClosedHQ is not responsible for:
- Transaction failures or disputes
- Financial losses
- Legal complications
- Property condition issues
- Market fluctuations
13. Indemnification
Users agree to indemnify and hold harmless ClosedHQ, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Platform
- Your listings or communications
- Your real estate transactions
- Your violation of these Terms
- Your violation of applicable laws
14. Dispute Resolution
14.1 Platform Disputes
Disputes between ClosedHQ and users will be resolved through:
- Good faith negotiation
- Binding arbitration if negotiation fails
- Arbitration conducted under American Arbitration Association rules
- Individual arbitration only (no class actions)
14.2 User-to-User Disputes
ClosedHQ is not responsible for resolving disputes between users. We recommend:
- Professional mediation
- Legal consultation
- Appropriate dispute resolution mechanisms
15. Termination
15.1 User Termination
Users may terminate their account at any time by contacting support.
15.2 ClosedHQ Termination
We may suspend or terminate accounts for:
- Terms violations
- Illegal activities
- Fraudulent behavior
- Platform abuse
- Safety concerns
15.3 Effect of Termination
Upon termination:
- Access to the Platform ceases
- Listings may be removed
- Data retention follows our Privacy Policy
- Surviving provisions remain in effect
16. Legal Compliance
16.1 Fair Housing
All users must comply with federal, state, and local fair housing laws. Discriminatory listings or behavior are strictly prohibited.
16.2 Real Estate Licensing
Users engaging in real estate activities must comply with applicable licensing requirements in their jurisdiction.
16.3 Tax Obligations
Users are responsible for understanding and fulfilling their tax obligations related to real estate transactions.
17. Geographic Limitations
ClosedHQ services are intended for use within the United States. International use may be subject to additional restrictions and local laws.
18. Force Majeure
ClosedHQ is not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
19. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClosedHQ regarding use of the Platform.
21. Contact Information
For questions about these Terms, please contact us at:
ClosedHQ